Jacksonville
Ask about Jacksonville
Ask in your own words. We look up programs and offices for Jacksonville and tell you where to go next.
Local offices in Jacksonville
We found these on official websites. Call before you go, since hours and places can change.
Housing authority · County office
Morgan County Housing Authority
211 S Fayette St, Jacksonville, IL 62650
Help here
- Public housingApply for public housing and get help with housing authority questions.Apply online
Checked on October 9, 2026 · Found on morgancountyhousing.org
State office · State office
Illinois Secretary of State Driver Services, Jacksonville
Lincoln Square Shopping Center, 901 W Morton, Suite 13, Jacksonville, IL 62650
Help here
- Driver and ID servicesVisit for driver licensing and state identification services.Read more
Checked on October 9, 2026 · Found on ilsos.gov
Local office · Nonprofit
211 Illinois
Help here
- Help finding local servicesCall 211 any time to get connected with local help for housing, food, utilities, health care, and other needs.
Checked on October 9, 2026 · Found on 211illinois.org
State office · State office
Illinois Department of Human Services, Division of Rehabilitation Services, Jacksonville Office
1429 S Main St, Suite C, Jacksonville, IL 62650
Help here
- Vocational rehabilitation servicesGet help with work and other services for people with disabilities.
Checked on October 9, 2026 · Found on dhs.state.il.us
Checked on October 9, 2026
Offices for all of Morgan County
Jacksonville is in Morgan County. These county and state offices serve people there too.
Community action · County office
MCS Community Services
345 West State Street, Jacksonville, IL 62650
Help here
- Energy and utility helpYou can apply for help paying energy bills and making your home more energy efficient.
- Rent assistanceYou can ask about rent assistance and transitional housing support.
- Community Services Block GrantEligible residents can ask about support for work, training, transportation, and family stability.Read more
Checked on October 8, 2026 · Found on morgancounty-il.com
Public health · County office
Morgan County Health Department
425 E State St, Jacksonville, IL 62650
Help here
- Public health servicesThe health department offers vaccinations, health screenings, family services, and disease prevention.
- WICWIC provides eligible pregnant people, infants, and children under five with food, nutrition education, and referrals.Read more
Checked on October 8, 2026 · Found on morganhd.com
State office · State office
Morgan County Family Community Resource Center
45 S Central Park Plaza, Jacksonville, IL 62650
Help here
- SNAP, cash, and medical benefitsYou can apply in person for food, cash, and medical benefits.Apply online
Checked on October 8, 2026 · Found on dhs.state.il.us
Child support · State office
Illinois HFS Springfield Region Child Support Office
607 East Adams Street, Springfield, IL 62701
Help here
- Child support servicesThis regional office serves Morgan County and helps parents with child support services.
Checked on October 8, 2026 · Found on hfs.illinois.gov
Older adults · Regional office
Prairie Council on Aging
800 West State Street, Suite 1, Jacksonville, IL 62650
Help here
- Aging servicesOlder adults and caregivers can contact the council for help finding local aging services.
Checked on October 8, 2026 · Found on pcaging.com
Courts and legal help · County office
Morgan County Courthouse and Law Library
300 W State Street, Jacksonville, IL 62650
Help here
- Court self-help and law libraryThe courthouse has court disability support, an e-filing kiosk, and a law library.
Checked on October 8, 2026 · Found on illinoiscourts.gov
Illinois programs by kind of help
These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Illinois
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988