Joliet
Ask about Joliet
Ask in your own words. We look up programs and offices for Joliet and tell you where to go next.
Local offices in Joliet
We found these on official websites. Call before you go, since hours and places can change.
Local office · City office
City Hall Citizen Services
150 W. Jefferson Street, Joliet, IL 60432
Help here
- City information and service requestsCall or visit for help reaching the right city department or reporting a non-emergency city issue.
Checked on October 8, 2026 · Found on joliet.gov
Utilities · City office
Customer Service
150 W. Jefferson Street, Joliet, IL 60432
Help here
- Water and sewer billingGet help paying your water bill, starting or stopping service, asking about a bill, or requesting a payment arrangement.
- Senior water bill discountResidents age 65 or older can ask about the city water bill discount and how to apply.
Checked on October 8, 2026 · Found on joliet.gov
Utilities · City office
Department of Public Utilities
Help here
- Water and sewer service problemsCall to report water or sewer problems, including emergencies, at any time.
Checked on October 8, 2026 · Found on joliet.gov
Housing authority · City office
Neighborhood Services Division
150 W. Jefferson Street, Joliet, IL 60432
Help here
- Senior and disabled snow removalEligible older adults and residents with disabilities can apply for help clearing snow from their driveway and sidewalk.Apply onlineRead more
- Housing and neighborhood concernsContact the division about residential complaints, rental inspections, or housing concerns in Joliet.
Checked on October 8, 2026 · Found on joliet.gov
Housing authority · Regional office
Housing Authority of Joliet
6 S. Broadway Street, Joliet, IL 60436
Help here
- Affordable housingResidents can learn about public housing and other affordable housing options through the authority.Apply online
Checked on October 8, 2026 · Found on hajoliet.org
Library · Regional office
Joliet Public Library
150 N. Ottawa Street, Joliet, IL 60432
Help here
- Library services and programsVisit or call the library for books, learning resources, and community programs.Read more
Checked on October 8, 2026 · Found on jolietlibrary.org
Parks and recreation · City office
Billie Limacher Bicentennial Park and Theatre
201 W. Jefferson Street, Joliet, IL 60432
Help here
- Community arts and recreation programsResidents can find city concerts, performances, festivals, and children’s programs at the park and theatre.
Checked on October 8, 2026 · Found on joliet.gov
State office · State office
Joliet Driver Services Facility
201 S. Joyce Road, Joliet, IL 60435
Help here
- Driver and vehicle servicesVisit this state facility for driver services by appointment.
Checked on October 8, 2026 · Found on ilsos.gov
Checked on October 8, 2026
Offices for all of Will County
Joliet is in Will County. These county and state offices serve people there too.
Public health · County office
Will County Health Department
501 Ella Avenue, Joliet, IL 60433
Help here
Checked on October 8, 2026 · Found on willcountyhealth.org
Public health · County office
Will County WIC
501 Ella Avenue, Joliet, IL 60433
Help here
- WIC nutrition supportWIC provides eligible families with food benefits, nutrition education, referrals, and breastfeeding support.Apply online
Checked on October 8, 2026 · Found on willcountyhealth.org
Veterans · County office
Veterans Assistance Commission of Will County
1300 Copperfield Avenue, Suite 200, Joliet, IL 60432
Help here
- Veteran assistanceVeterans and their families can ask for benefits help, financial assistance, advocacy, and referrals.
Checked on October 8, 2026 · Found on willcounty.gov
Emergency help · County office
Will County Emergency Management Agency
302 N. Chicago Street, Joliet, IL 60432
Help here
- Emergency preparedness and responseGet county emergency information and learn how to prepare for disasters.Read more
Checked on October 8, 2026 · Found on willcounty.gov
Courts and legal help · County office
Will County Law Library and Legal Self-Help Center
100 W. Jefferson Street, 3rd Floor, Joliet, IL 60432
Help here
- Legal information and court formsFind legal information, court forms, and research tools for common legal problems.
Checked on October 8, 2026 · Found on willcountycourts.com
Jobs and training · County office
Workforce Center of Will County
1300 Copperfield Avenue, Joliet, IL 60432
Help here
- Job and career servicesGet career services, job search help, workshops, and information about job training programs.
Checked on October 8, 2026 · Found on will.works
Illinois programs by kind of help
These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Illinois
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988