Madison
Ask about Madison
Ask in your own words. We look up programs and offices for Madison and tell you where to go next.
Local offices in Madison
We found these on official websites. Call before you go, since hours and places can change.
Local office · City office
Madison City Hall
615 Madison Avenue, Madison, IL 62060
Help here
- City services and utility billsAsk about city services and water, sewer, or waste collection, or pay city bills online.Apply onlineRead more
Checked on October 9, 2026 · Found on cityofmadisonil.com
Library · City office
Madison Public Library
1700 5th Street, Madison, IL 62060
Help here
- Library servicesVisit the library to read, borrow materials, or use its other library services.
Checked on October 9, 2026 · Found on cityofmadisonil.com
Parks and recreation · City office
Madison Parks & Recreation
Help here
- Park and facility reservationsCall City Hall to reserve available city recreation facilities.
Checked on October 9, 2026 · Found on cityofmadisonil.com
Local office · Nonprofit
211 Illinois
Help here
- Help finding local servicesCall 211 any time to get connected with local help for housing, food, utilities, health care, and other needs.
Checked on October 9, 2026 · Found on 211illinois.org
City of Madison, Illinois website
Checked on October 9, 2026
Offices for all of Madison County
Madison is in Madison County. These county and state offices serve people there too.
Public health · County office
Madison County Health Department
101 East Edwardsville Road, Wood River, IL 62095
Help here
- Public health servicesVisit or contact the department for county health services and information.
Checked on October 8, 2026 · Found on co.madison.il.us
Community action · County office
Madison County Community Development
157 North Main Street, Suite 312, Edwardsville, IL 62025
Help here
- Community assistanceEligible residents can seek help with utility bills, housing, weatherization, and other needs.
Checked on October 8, 2026 · Found on co.madison.il.us
Veterans · County office
Veterans’ Assistance Commission of Madison County
157 North Main Street, Suite 115, Edwardsville, IL 62025
Help here
- Veterans assistanceEligible veterans can get help with benefits and emergency needs.
Checked on October 8, 2026 · Found on co.madison.il.us
Courts and legal help · County office
Madison County Law Library and Legal Self-Help Center
155 North Main Street, Lower Level, Edwardsville, IL 62025
Help here
- Legal self-helpResidents can find court forms and legal information and ask general questions about court procedures.
Checked on October 8, 2026 · Found on illinoiscourts.gov
State office · State office
Bethalto/East Alton Driver Services Facility
20 Terminal Drive, Suite 103, Bethalto, IL
Help here
- Driver and state ID servicesResidents can apply for or renew a driver’s license or state ID at this facility.
Checked on October 8, 2026 · Found on ilsos.gov
Older adults · Regional office
AgeSmart Community Resources
Help here
- Aging services and referralsOlder adults and caregivers can get information and referrals to local services.
Checked on October 8, 2026 · Found on agesmart.org
Illinois programs by kind of help
These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Illinois
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988