Mattoon
Ask about Mattoon
Ask in your own words. We look up programs and offices for Mattoon and tell you where to go next.
Local offices in Mattoon
We found these on official websites. Call before you go, since hours and places can change.
Local office · City office
Mattoon City Hall
208 North 19th Street, Mattoon, IL 61938
Help here
- City government servicesContact City Hall with general questions about city services or to reach city departments.
Checked on October 9, 2026 · Found on mattoon.illinois.gov
Utilities · City office
City of Mattoon Finance Department
208 North 19th Street, Mattoon, IL 61938
Help here
- Water and sewer billingAsk about water or sewer bills, set up payment options, or apply for water service.Apply online
Checked on October 9, 2026 · Found on mattoon.illinois.gov
Library · City office
Mattoon Public Library
1600 Charleston Avenue, Mattoon, IL 61938
Help here
- Library servicesGet a library card, borrow books and other materials, and use library programs and resources.
Checked on October 9, 2026 · Found on mattoonlibrary.org
Parks and recreation · City office
City of Mattoon Parks & Recreation Department
208 North 19th Street, Mattoon, IL 61938
Help here
- Parks and recreation facilitiesAsk about city parks and renting the Peterson Park pavilion, Demars Center, or band shell.
Checked on October 9, 2026 · Found on mattoon.illinois.gov
Housing authority · County office
Housing Authority County of Coles
109 Prairie Avenue, Mattoon, IL 61938
Help here
- Public housingContact the authority to ask about public housing and how to apply.
Checked on October 9, 2026 · Found on hud.gov
State office · State office
Illinois Secretary of State Driver Services Facility
2020 Charleston Avenue, Mattoon, IL 61938
Help here
- Driver and vehicle servicesApply for or renew a driver’s license or state ID and get help with vehicle titles and registration.Apply online
Checked on October 9, 2026 · Found on apps.ilsos.gov
Checked on October 9, 2026
Offices for all of Coles County
Mattoon is in Coles County. These county and state offices serve people there too.
Public health · County office
Coles County Health Department
753 Windsor Road, Charleston, IL 61920
Help here
- Public health servicesGet nursing services, screenings, immunizations, and environmental health help from the county health department.
- WICEligible pregnant or postpartum women, infants, and children under five can get nutrition support and food benefits.Read more
Checked on October 8, 2026 · Found on colesco.illinois.gov
Emergency help · County office
Coles County Emergency Management Services
520 Jackson Avenue, Charleston, IL 61920
Help here
- Emergency preparedness informationGet information about emergency alerts and preparing for disasters in Coles County.
Checked on October 8, 2026 · Found on colesco.illinois.gov
Courts and legal help · County office
Coles County Circuit Clerk
651 Jackson Avenue, Room 128, Charleston, IL 61920
Help here
- Court information and self-help resourcesGet court information and help finding resources for navigating the county court system.
Checked on October 8, 2026 · Found on colesco.illinois.gov
Mental health and recovery · County office
Coles County Mental Health Commission
651 Jackson Avenue, Room 309, Charleston, IL 61920
Help here
- Mental health services and referralsContact the commission for information about mental health services and local referrals.
Checked on October 8, 2026 · Found on colesco.illinois.gov
Older adults · Regional office
East Central Illinois Area Agency on Aging
Help here
- Aging and caregiver supportGet information and referrals for older adults, caregivers, and adults with disabilities in Coles County.
Checked on October 8, 2026 · Found on eciaaa.org
Older adults · County office
Coles County Council on Aging, LifeSpan Center
11021 East County Road 800 North, Charleston, IL 61920
Help here
- Senior information and referralsGet help finding senior services and applying for benefits through the county's coordinated entry point.
- Transportation and caregiver supportAsk about local transportation and support for people caring for older adults.
Checked on October 8, 2026 · Found on lifespancenter.org
Illinois programs by kind of help
These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Illinois
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988