Pontiac

Local offices in Pontiac

We found these on official websites. Call before you go, since hours and places can change.

• Utilities · City office

  Pontiac Sewer Billing

  115 W. Howard St., Pontiac, IL 61764

  Help here

  • Sewer and garbage billingAsk questions about sewer and garbage bills, start service, or make a payment at City Hall.Apply online
  Call 815-844-5740DirectionsWebsite

  Checked on October 9, 2026 · Found on pontiac.org

• Local office · City office

  Pontiac City Hall

  115 W. Howard St., Pontiac, IL 61764

  Help here

  • City services and resident helpVisit City Hall for information about city services and help with city requests.Read more
  Call 815-844-3396DirectionsWebsite

  Checked on October 9, 2026 · Found on pontiac.org

• Parks and recreation · City office

  Pontiac Community Recreation Center

  900 N. Elm St., Pontiac, IL 61764

  Help here

  • Senior and community recreationUse the center for senior and community activities, fitness programs, sports, and swimming.Apply onlineRead more
  Call 815-844-6818DirectionsWebsite

  Checked on October 9, 2026 · Found on pontiac.org

• State office · State office

  Pontiac Secretary of State Driver Services Facility

  507 Crane St., Pontiac, IL 61764

  Help here

  • Driver and vehicle servicesVisit the Secretary of State facility for available driver and identification services.
  DirectionsWebsite

  Checked on October 9, 2026 · Found on ilsos.gov

• Library · City office

  Pontiac Public Library

  211 E. Madison St., Pontiac, IL 61764

  Help here

  • Library servicesVisit the library to use its books, information resources, programs, and public services.Read more
  Call 815-844-7229DirectionsWebsite

  Checked on October 9, 2026 · Found on pontiac.org

City of Pontiac, Illinois website

Checked on October 9, 2026

Nonprofits that serve Pontiac

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Livingston County

Pontiac is in Livingston County. These county and state offices serve people there too.

• Housing authority · County office

  Livingston County Housing Authority

  903 W. North St., Pontiac, IL 61764

  Help here

  • Public housingApply for income-based housing for eligible families and older adults.
  Call 815-844-6013DirectionsWebsite

  Checked on October 8, 2026 · Found on hud.gov

• Local office · Nonprofit

  211 Illinois

  Help here

  • Help finding local servicesCall 211 any time to get connected with local help for housing, food, utilities, health care, and other needs.
  Call 211Website

  Checked on October 9, 2026 · Found on 211illinois.org

• Public health · County office

  Livingston County Health Department

  310 E. Torrance Ave., Pontiac, IL 61764

  Help here

  • Public health servicesGet local health information, wellness services, and referrals.
  • WICEligible pregnant and postpartum people, infants, and children under five can get food benefits and nutrition support.Read more
  Call 815-844-7174DirectionsWebsite

  Checked on October 8, 2026 · Found on lchd.us

• Mental health and recovery · County office

  Livingston County Mental Health Board

  Help here

  • Mental health and substance use resourcesFind county-funded mental health and substance use services.
  Website

  Checked on October 8, 2026 · Found on lcmhb.com

• Mental health and recovery · Nonprofit

  Institute for Human Resources of Livingston County

  920 W. Custer Ave., Pontiac, IL 61764

  Help here

  • Counseling and behavioral health careGet counseling and mental health or substance use treatment in Livingston County.
  Call 815-844-6109DirectionsWebsite

  Checked on October 8, 2026 · Found on ihrpontiac.com

• Courts and legal help · State office

  Livingston County Law and Justice Center Self-Help Center

  110 N. Main St., Pontiac, IL 61764

  Help here

  • Court self-help and law libraryUse court self-help resources and the law library at the courthouse.
  Call 815-844-2602DirectionsWebsite

  Checked on October 8, 2026 · Found on illinoiscourts.gov

Everything in Livingston County

Illinois programs by kind of help

These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• GoodsClothing, diapers, furniture, a phone and other things for home.
• TransitBus fares, rides and getting to appointments.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• LegalFree legal help, and help staying safe.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026