Springfield
Ask about Springfield
Ask in your own words. We look up programs and offices for Springfield and tell you where to go next.
Local offices in Springfield
We found these on official websites. Call before you go, since hours and places can change.
Human services · City office
City of Springfield Office of Community Relations
Help here
- Resident assistance and referralsGet help with neighbor disputes, landlord and tenant issues, fair housing concerns, and referrals to community resources.
Checked on October 8, 2026 · Found on springfield.il.us
Utilities · City office
City Water, Light and Power Customer Service
300 S. 7th Street, Room 101, Springfield, IL 62757
Help here
- Utility accounts and billsGet help starting or changing electric and water service, paying bills, and setting up a payment plan.
- Utility bill assistanceAsk about payment plans, discounts, and programs that may help with an overdue electric or water bill.Apply onlineRead more
Checked on October 8, 2026 · Found on cwlp.com
Library · City office
Lincoln Library
326 S. 7th Street, Springfield, IL 62701
Help here
- Library cards and materialsGet a library card and borrow books, media, and other materials.Apply online
- Computers and public programsUse public computers and find library programs, classes, and community events.Read more
Checked on October 8, 2026 · Found on lincolnlibrary.info
Parks and recreation · Regional office
Springfield Park District
2500 S. 11th Street, Springfield, IL 62703
Help here
- Recreation programs and activitiesRegister for recreation classes, activities, events, and memberships.Apply onlineRead more
Checked on October 8, 2026 · Found on springfieldparks.org
Housing authority · Regional office
Springfield Housing Authority
200 N. 11th Street, Springfield, IL 62703
Help here
- Public housingApply in person for affordable public housing and ask about housing application requirements.Apply onlineRead more
Checked on October 8, 2026 · Found on springfieldhousingauthority.org
State office · State office
Illinois Department of Human Services Family Community Resource Center in Sangamon County
600 E. Ash Street, Building 500, 1st Floor, Springfield, IL 62703
Help here
- Cash, SNAP, and medical assistance applicationsApply in person for cash, food, and medical assistance benefits.Apply online
Checked on October 8, 2026 · Found on dhs.state.il.us
Jobs and training · State office
Illinois Department of Employment Security Springfield Office
1300 S. Ninth Street, Springfield, IL 62703
Help here
- Unemployment insurance helpGet in-person help with unemployment insurance questions and services.Apply online
Checked on October 8, 2026 · Found on ides.illinois.gov
State office · State office
Illinois Secretary of State Driver Services Springfield Office
2701 S. Dirksen Parkway, Springfield, IL 62723
Help here
- Driver licenses and state identificationResidents can visit for driver license and state ID services.
Checked on October 8, 2026 · Found on ilsos.gov
City of Springfield, Illinois website
Checked on October 8, 2026
Offices for all of Sangamon County
Springfield is in Sangamon County. These county and state offices serve people there too.
Community action · County office
Sangamon County Department of Community Resources
2833 S. Grand Ave. East, Suite C100, Springfield, IL 62703
Help here
- Community support and referralsThe department offers support and referrals to residents who need help with basic needs and financial stability.
- Community Services Block Grant assistanceEligible residents can apply for limited rental help and employment related costs through this program.Read more
Checked on October 8, 2026 · Found on sangamonil.gov
Public health · County office
Sangamon County Department of Public Health
2833 S. Grand Avenue East, Springfield, IL 62703
Help here
- Public health clinicsResidents can get clinic services such as immunizations, screenings, pregnancy testing, and physicals.Read more
Checked on October 8, 2026 · Found on sangamonil.gov
Public health · County office
Sangamon County WIC Clinic
2833 S. Grand Avenue East, Springfield, IL 62703
Help here
- WIC nutrition benefitsEligible pregnant or postpartum people and families with young children can get healthy food benefits and nutrition support.
Checked on October 8, 2026 · Found on sangamonil.gov
Veterans · County office
Veterans Assistance Commission of Sangamon County
300 S. 9th Street, Springfield, IL 62703
Help here
- Veterans benefits and emergency helpVeterans and their families can get help with VA claims, emergency assistance, transportation, and referrals.
Checked on October 8, 2026 · Found on sangamonil.gov
Emergency help · County office
Sangamon County Office of Emergency Management
2801 N. 5th Street, Springfield, IL 62702
Help here
- Emergency preparedness informationResidents can find guidance on preparing for emergencies and disasters.
Checked on October 8, 2026 · Found on sangamonil.gov
Courts and legal help · County office
Sangamon County Legal Aid Self Help Center
200 S. 9th Street, Room 405, Springfield, IL 62701
Help here
- Legal self-help resourcesResidents can use the courthouse self-help workstation for step-by-step information and forms for common legal matters.
Checked on October 8, 2026 · Found on sangamonil.gov
Illinois programs by kind of help
These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- United Way of Central Illinois 211
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988