Urbana
Ask about Urbana
Ask in your own words. We look up programs and offices for Urbana and tell you where to go next.
Local offices in Urbana
We found these on official websites. Call before you go, since hours and places can change.
Housing authority · City office
Urbana Community Development Services Department
Help here
- Housing informationAsk the City about housing resources and tenant assistance options.Apply online
Checked on October 8, 2026 · Found on urbanail.gov
Utilities · City office
Urbana Public Works, U-Cycle
706 Glover Ave, Urbana, IL 61802
Help here
- Recycling cart helpAsk for a recycling cart or get help with the City's curbside recycling service.Apply online
Checked on October 8, 2026 · Found on urbanail.gov
Library · City office
The Urbana Free Library
210 W Green St, Urbana, IL 61801
Help here
- Library services and programsGet a library card, borrow books and other materials, use public computers, or join a program.Read more
Checked on October 8, 2026 · Found on urbanafreelibrary.org
Local office · City office
City of Urbana Customer Service
400 S Vine St, Urbana, IL 61801
Help here
- City information and service requestsCall or send a request to ask about City services or report a local issue.
Checked on October 8, 2026 · Found on urbanail.gov
Parks and recreation · City office
Urbana Park District
505 W Stoughton St, Urbana, IL 61801
Help here
- Parks and recreation programsFind parks, activities, classes, and recreation programs for people of different ages.Apply online
Checked on October 8, 2026 · Found on urbanaparks.org
Checked on October 8, 2026
Nonprofits that serve Urbana
Each one serves this area. Call before you go, since services and hours change.
Food bank
Food banks supply the food pantries and meal sites near you. Call or check the website to find one close by.
Nonprofit
Eastern Illinois Foodbank
2405 North Shore Drive, Urbana, IL 61802
Listed on feedingamerica.org, checked on October 10, 2026
Free legal help
Free help with civil legal problems, like eviction, benefits and family law, for people with low incomes. Funded by the Legal Services Corporation.
Nonprofit
Land of Lincoln Legal Aid, Inc.
Listed on lsc.gov, checked on October 10, 2026
Community action
Local nonprofits that help people with low incomes. Many help with energy bills, rent, jobs and taxes. Call to ask what they offer now.
Nonprofit
Champaign County Regional Planning Commission
1776 E. Washington Street, Urbana, IL 61803-7760
Listed on nascsp.org, checked on October 9, 2026
Offices for all of Champaign County
Urbana is in Champaign County. These county and state offices serve people there too.
Child support · State office
Illinois Division of Child Support Services, Champaign Regional Office
313 N. Mattis Avenue, Suite 218, Champaign, IL 61821
Help here
- Child support servicesThe office provides child support information and applications and helps families with child support cases.
Checked on October 8, 2026 · Found on hfs.illinois.gov
State office · State office
Illinois Department of Human Services Family Community Resource Center
705 N. Country Fair Drive, Champaign, IL 61821
Help here
- Public benefitsThe office helps residents apply for food, cash, and medical benefits and manage their cases.
Checked on October 8, 2026 · Found on dhs.state.il.us
Housing authority · Regional office
Housing Authority of Champaign County
2008 N. Market Street, Champaign, IL 61822
Help here
- Affordable housing and rental assistanceThe authority provides affordable housing and rental assistance to eligible households.
Checked on October 8, 2026 · Found on hacc.net
Public health · Regional office
Champaign-Urbana Public Health District
201 W. Kenyon Road, Champaign, IL 61820
Help here
- Public health servicesThe district offers health clinics, immunizations, nutrition programs, disease prevention, and environmental health services.
- WICWIC provides eligible families with food benefits, nutrition education, breastfeeding support, and referrals.Read more
Checked on October 8, 2026 · Found on c-uphd.org
Courts and legal help · County office
Champaign County Circuit Court
101 E. Main Street, Urbana, IL 61801
Help here
- Public law library and court helpThe courthouse provides access to the public law library and court information for people handling a case.
Checked on October 8, 2026 · Found on champaigncountyil.gov
Older adults · Regional office
East Central Illinois Area Agency on Aging
1003 Maple Hill Road, Bloomington, IL 61705
Help here
- Aging and caregiver supportThe agency connects older adults and caregivers with information, referrals, and local services.
Checked on October 8, 2026 · Found on eciaaa.org
Illinois programs by kind of help
These are run by Illinois and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Illinois
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988