Bristol

Local offices in Bristol

We found these on official websites. Call before you go, since hours and places can change.

• Human services · City office

  Bristol City Department of Social Services

  355 Bristol East Road, Bristol, VA 24201

  Help here

  • Social services benefitsContact the local department to ask about food, cash, health, and other public benefits.Apply online
  Call 276-645-7450DirectionsWebsite

  Checked on October 9, 2026 · Found on dss.virginia.gov

• Housing authority · Regional office

  Bristol Redevelopment and Housing Authority

  120 Hope Lane, Bristol, VA 24201

  Help here

  • Public housingApply for public housing through the housing authority’s office computer kiosk.Apply onlineRead more
  • Housing Choice VoucherAsk the housing authority about rental help through its Housing Choice Voucher program.Read more
  Call 276-642-2001DirectionsWebsite

  Checked on October 9, 2026 · Found on brha.com

• Utilities · Regional office

  BVU Authority

  15022 Lee Highway, Bristol, VA 24202

  Help here

  • Utility bill paymentPay your BVU bill at the payment kiosk or drop box, or call BVU for help with your account.Read more
  Call 276-669-4114DirectionsWebsite

  Checked on October 9, 2026 · Found on bvua.com

• Older adults · City office

  Douglass Senior Center

  145 Birch Street, Suite 130, Bristol, VA 24201

  Help here

  • Senior activities and programsOlder adults can join activities, exercise classes, educational programs, and meal activities at the center.
  Call 276-645-7370DirectionsWebsite

  Checked on October 9, 2026 · Found on bristolva.gov

• State office · State office

  Bristol Customer Service Center

  21341 Old Dominion Road, Bristol, VA 24202-4209

  Help here

  • Driver and vehicle servicesVisit the DMV for in-person driver and vehicle services.
  DirectionsWebsite

  Checked on October 9, 2026 · Found on dmv.virginia.gov

• Library · City office

  Bristol Public Library

  701 Goode Street, Bristol, VA 24201

  Help here

  • Library servicesVisit the library for books, learning resources, and public programs.
  Call 276-645-8780DirectionsWebsite

  Checked on October 9, 2026 · Found on bristolva.gov

• Local office · City office

  Bristol City Hall

  300 Lee Street, Bristol, VA 24201

  Help here

  • City government servicesVisit or contact City Hall to find the city department that can help with your question.Read more
  Call 276-645-7300DirectionsWebsite

  Checked on October 9, 2026 · Found on bristolva.gov

City of Bristol, Virginia website

Checked on October 9, 2026

Nonprofits that serve Bristol

Each one serves this area. Call before you go, since services and hours change.

Offices for all of Bristol

Bristol is in Bristol. These county and state offices serve people there too.

• Human services · City office

  Bristol Department of Social Services

  355 Bristol East Road, Bristol, VA 24201

  Help here

  • Social services and child supportContact the department for help with public benefits and child support services.
  Call 276-645-7450DirectionsWebsite

  Checked on October 8, 2026 · Found on bristolva.gov

• Housing authority · Regional office

  Bristol Redevelopment & Housing Authority

  Help here

  • Affordable rental housingApply for public housing or rental assistance through the authority's housing programs.
  Call 276-642-2001Website

  Checked on October 8, 2026 · Found on brha.com

• Local office · State office

  211 Virginia

  Help here

  • Community resource referralCall 211 to find local help with housing, food, health care, and other needs.
  Call 211Website

  Checked on October 9, 2026 · Found on 211virginia.org

• Public health · State office

  Bristol City Health Department

  341 Piedmont Avenue, Bristol, VA 24201

  Help here

  • Local public health servicesThe health department offers local health services, disease prevention, and health education.Read more
  • WICWIC offers nutrition support and food benefits for eligible women, infants, and children under age five.Read more
  Call 276-642-7335DirectionsWebsite

  Checked on October 8, 2026 · Found on vdh.virginia.gov

• Mental health and recovery · Regional office

  Highlands Community Services

  344 Bristol East Road, Bristol, VA 24202

  Help here

  • Behavioral health servicesCall the enrollment line to ask about mental health, substance use, or developmental services.
  Call 276-525-1550DirectionsWebsite

  Checked on October 8, 2026 · Found on highlandscsb.org

• Courts and legal help · State office

  Bristol Circuit Court Clerk

  497 Cumberland Street, Room 210, Bristol, VA 24201

  Help here

  • Circuit court clerk servicesVisit the clerk for court records, probate matters, land records, marriage licenses, and other circuit court services.Read more
  • Court self-help informationUse Virginia's court self-help site to find legal information and resources for people representing themselves.Read more
  Call 276-645-7321DirectionsWebsite

  Checked on October 8, 2026 · Found on vacourts.gov

Everything in Bristol

Virginia programs by kind of help

These are run by Virginia and work the same everywhere in the state. Each page lists the programs and how to apply.

• FoodFood benefits, WIC, school meals and food banks.
• HousingRent help, shelter, and help with heat and power bills.
• GoodsClothing, diapers, furniture, a phone and other things for home.
• TransitBus fares, rides and getting to appointments.
• HealthHealth coverage, Medicare, mental health care and help with drug costs.
• MoneyCash help, disability, retirement and veterans payments, and tax help.
• CareChild care, help for older adults and disability support.
• EducationHelp paying for college and training, and free preschool.
• WorkJobs, unemployment, and the IDs and papers you need for work.
• LegalFree legal help, and help staying safe.

Checked on October 8, 2026

Federal help anyone can use

These come from the federal government, so they work the same in every state.

• Supplemental Security Income (SSI)

  Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.

  Call 1-800-772-1213
• Social Security Disability Insurance (SSDI)

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.

  Call 1-800-772-1213
• Social Security retirement benefits

  Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.

  Call 1-800-772-1213
• Medicare

  Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.

  Call 1-800-633-4227
• Extra Help with Medicare drug costs

  Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.

  Call 1-800-772-1213
• VA health care

  U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.

  Call 1-877-222-8387
• VA disability compensation and benefits

  U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.

  Call 1-800-827-1000
• FAFSA, the federal student aid form

  U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.

  Call 1-800-433-3243
• Federal Pell Grant

  U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.

  Call 1-800-433-3243
• Lifeline phone and internet discount

  Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.

  Call 1-800-234-9473
• Head Start and Early Head Start

  U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.

  Call 1-866-763-6481
• IRS Free File

  Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.

• VITA and TCE free tax help

  Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.

  Call 1-800-906-9887
• Earned Income Tax Credit (EITC)

  Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.

  Call 1-800-829-1040
• Housing Choice Vouchers (Section 8)

  U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.

• Replace a Social Security card

  Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.

  Call 1-800-772-1213
• FEMA disaster assistance

  Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.

  Call 1-800-621-3362

Checked on October 9, 2026