Franklin
Ask about Franklin
Ask in your own words. We look up programs and offices for Franklin and tell you where to go next.
Local offices in Franklin
We found these on official websites. Call before you go, since hours and places can change.
Local office · City office
Franklin City Hall
207 West 2nd Avenue, Franklin, VA 23851
Help here
- City services and administrationContact City Hall for help reaching city departments and learning about city services.Read more
Checked on October 9, 2026 · Found on franklinva.gov
Utilities · City office
Utility Billing Customer Service
207 West 2nd Avenue, Franklin, VA 23851
Help here
- Utility bills and serviceGet help with city electric, water, sewer, and trash bills, account questions, and starting or stopping service.Apply online
- Utility bill relief optionsAsk about bill extensions, payment plans, budget billing, and local or regional help with utility costs.Read more
Checked on October 9, 2026 · Found on franklinva.gov
Parks and recreation · City office
Franklin Parks & Recreation and Dr. Martin Luther King, Jr. Community Center
683 Oak Street, Franklin, VA 23851
Help here
- Community center and recreationVisit for community programs, open recreation, computer access, and activities for people of different ages.
Checked on October 9, 2026 · Found on franklinva.gov
Local office · State office
211 Virginia
Help here
- Community resource referralCall 211 to find local help with housing, food, health care, and other needs.
Checked on October 9, 2026 · Found on 211virginia.org
City of Franklin, Virginia website
Checked on October 9, 2026
Offices for all of Franklin city
Franklin is in Franklin city. These county and state offices serve people there too.
Human services · City office
Franklin Department of Social Services
306 N. Main Street, Franklin, VA 23851
Help here
- Benefits and family servicesApply for food, cash, medical, energy, and child care assistance, and get help with family services.Apply online
Checked on October 8, 2026 · Found on franklinva.gov
Public health · State office
Franklin City Health Department
200 Fairview Drive, Franklin, VA 23851
Help here
Checked on October 8, 2026 · Found on vdh.virginia.gov
Housing authority · Regional office
Franklin Redevelopment and Housing Authority
1343 Armory Drive, Franklin, VA 23851
Help here
- Housing assistanceContact the authority about its housing programs and assistance.
Checked on October 8, 2026 · Found on franklinva.org
Mental health and recovery · Regional office
Western Tidewater Community Services Board, Franklin Center
200 E. Second Avenue, Franklin, VA 23851
Help here
- Behavioral health and developmental servicesGet mental health, substance use, and developmental disability services.
Checked on October 8, 2026 · Found on wtcsb.org
Library · Regional office
Blackwater Regional Library
Help here
- Library servicesUse the regional library system for books, learning resources, and public information services.
Checked on October 8, 2026 · Found on blackwaterlib.org
Older adults · Regional office
Senior Services of Southeastern Virginia
2551 Eltham Avenue, Suite Q, Norfolk, VA 23513
Help here
- Aging and caregiver supportAsk about services and support for older adults and caregivers in Isle of Wight County.
Checked on October 8, 2026 · Found on ssseva.org
Virginia programs by kind of help
These are run by Virginia and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Virginia
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988