Richmond
Ask about Richmond
Ask in your own words. We look up programs and offices for Richmond and tell you where to go next.
Local offices in Richmond
We found these on official websites. Call before you go, since hours and places can change.
Human services · City office
Richmond Department of Social Services
300 E. Franklin Street, Richmond, VA 23219
Help here
- Public benefitsApply for or get help with SNAP, TANF, Medicaid, and other benefits.Apply online
- Energy assistanceApply for help with heating, cooling, or an energy emergency.Apply onlineRead more
Checked on October 8, 2026 · Found on rva.gov
Housing authority · City office
Department of Housing and Community Development
Main Street Station, 1500 E. Main Street, Suite 300, Richmond, VA 23219
Help here
- Affordable housing and homelessness supportGet information about affordable housing, homelessness prevention, and emergency housing services.
Checked on October 8, 2026 · Found on rva.gov
Older adults · City office
Office of Aging and Disability Services
7945 Forest Hill Avenue, Building 26, Richmond, VA 23225
Help here
- Aging and disability referralsGet referrals for meals, caregiver support, transportation, housing, and other aging or disability services.
Checked on October 8, 2026 · Found on rva.gov
Utilities · City office
Department of Public Utilities
900 E. Broad Street, Room 115, Richmond, VA 23219
Help here
- Utility billing and serviceGet help with water, wastewater, stormwater, and natural gas service and bills.Apply online
- MetroCare utility bill assistanceFind out whether you qualify for help paying eligible water, wastewater, or natural gas bills.Read more
Checked on October 8, 2026 · Found on rva.gov
Library · City office
Richmond Public Library
730 E. Broad Street, Richmond, VA 23219
Help here
- Library servicesGet a library card, use library resources, and find programs at library locations across the city.
Checked on October 8, 2026 · Found on rva.gov
Parks and recreation · City office
Department of Parks, Recreation and Community Facilities
2401 W. Leigh Street, Richmond, VA 23220
Help here
- Recreation programsFind and register for recreation programs, classes, camps, and activities.
Checked on October 8, 2026 · Found on rva.gov
Local office · City office
Department of Citizen Service and Response (RVA 311)
900 E. Broad Street, Richmond, VA 23219
Help here
- Non-emergency city service requestsCall 311 to report a city service issue or ask for help finding the right department.Apply online
Checked on October 8, 2026 · Found on rva.gov
Housing authority · Regional office
Richmond Redevelopment and Housing Authority
918 Chamberlayne Parkway, Richmond, VA 23220
Help here
- Public housing and housing choice vouchersGet help with RRHA public housing and housing choice voucher programs.Read more
Checked on October 8, 2026 · Found on rrha.com
Jobs and training · State office
Virginia Works Richmond West
4914 Radford Avenue, Suite 101, Richmond, VA 23230
Help here
- Workforce servicesGet help finding a job, career training, and other workforce services.
Checked on October 8, 2026 · Found on virginiaworks.gov
State office · State office
Virginia Department of Motor Vehicles Richmond Central
2300 W. Broad Street, Richmond, VA 23269
Help here
- Driver and vehicle servicesVisit the DMV for driver and vehicle services available at this location.
Checked on October 8, 2026 · Found on dmv.virginia.gov
State office · State office
Virginia Department of Motor Vehicles East Henrico Customer Service Center
5517 S. Laburnum Avenue, Richmond, VA 23231-4430
Help here
- Driver and vehicle servicesVisit this DMV customer service center for driver and vehicle services.
Checked on October 8, 2026 · Found on dmv.virginia.gov
Checked on October 8, 2026
Offices for all of Richmond
Richmond is in Richmond. These county and state offices serve people there too.
Human services · City office
Richmond Department of Social Services
Southside Community Services Center, 4100 Hull Street Road, Richmond, VA 23224-1745
Help here
- Public benefitsApply for SNAP, TANF, Medicaid, or energy assistance in person at the Southside location.Apply online
- Child supportGet help with child support services through the local Department of Social Services.Read more
Checked on October 8, 2026 · Found on rva.gov
Housing authority · City office
Department of Housing and Community Development
Main Street Station, 1500 East Main Street, Suite 300, Richmond, VA 23219
Help here
- Housing helpGet information about housing assistance, healthy homes, and emergency housing resources.
Checked on October 8, 2026 · Found on rva.gov
Public health · State office
Richmond City Health District
400 East Cary Street, Richmond, VA 23219
Help here
- Public health servicesGet public health information and find local clinic and community health services.Read more
Checked on October 8, 2026 · Found on vdh.virginia.gov
State office · State office
Southside Plaza WIC Office
509 East Southside Plaza, Richmond, VA 23224-1745
Help here
- WIC nutrition benefitsApply for food benefits and nutrition support for pregnant people, infants, and children under five.Apply online
Checked on October 8, 2026 · Found on vdh.virginia.gov
State office · State office
Richmond Community Hospital WIC Office
1510 North 28th Street, Suite 201, Richmond, VA 23223
Help here
- WIC nutrition benefitsApply for food benefits and nutrition support for pregnant people, infants, and children under five.Apply online
Checked on October 8, 2026 · Found on vdh.virginia.gov
Housing authority · Regional office
Richmond Redevelopment and Housing Authority
600 East Broad Street, Richmond, VA 23219
Help here
- Affordable housingGet information about public housing and housing choice vouchers for eligible residents.Read more
Checked on October 8, 2026 · Found on rrha.com
Virginia programs by kind of help
These are run by Virginia and work the same everywhere in the state. Each page lists the programs and how to apply.
- FoodFood benefits, WIC, school meals and food banks.
- HousingRent help, shelter, and help with heat and power bills.
- GoodsClothing, diapers, furniture, a phone and other things for home.
- TransitBus fares, rides and getting to appointments.
- HealthHealth coverage, Medicare, mental health care and help with drug costs.
- MoneyCash help, disability, retirement and veterans payments, and tax help.
- CareChild care, help for older adults and disability support.
- EducationHelp paying for college and training, and free preschool.
- WorkJobs, unemployment, and the IDs and papers you need for work.
- LegalFree legal help, and help staying safe.
Checked on October 8, 2026
Federal help anyone can use
These come from the federal government, so they work the same in every state.
- Supplemental Security Income (SSI)
Social Security Administration. Monthly payments for people with little income and few resources who are 65 or older, blind, or have a disability, including children.
Call 1-800-772-1213 - Social Security Disability Insurance (SSDI)
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes and now cannot work because of a disability that will last a long time.
Call 1-800-772-1213 - Social Security retirement benefits
Social Security Administration. Monthly payments for people who worked and paid Social Security taxes, starting as early as 62. Spouses and widows may also get benefits.
Call 1-800-772-1213 - Medicare
Centers for Medicare & Medicaid Services. Health insurance for people 65 or older and for some younger people with a disability or kidney failure.
Call 1-800-633-4227 - Extra Help with Medicare drug costs
Social Security Administration. Help paying for Medicare prescription drug plans for people with limited income and resources.
Call 1-800-772-1213 - VA health care
U.S. Department of Veterans Affairs. Health care at VA clinics and hospitals for veterans who served in the active military and did not get a dishonorable discharge.
Call 1-877-222-8387 - VA disability compensation and benefits
U.S. Department of Veterans Affairs. Monthly payments for veterans with an illness or injury caused or made worse by military service, plus education, home loan and other benefits.
Call 1-800-827-1000 - FAFSA, the federal student aid form
U.S. Department of Education. One free form that opens federal grants, work-study and loans for college or trade school. Many states and schools use it for their own aid too.
Call 1-800-433-3243 - Federal Pell Grant
U.S. Department of Education. Money for college or trade school that usually does not have to be paid back, for students with financial need.
Call 1-800-433-3243 - Lifeline phone and internet discount
Federal Communications Commission. A monthly discount on phone or internet service for households with low income or who get benefits like SNAP, Medicaid or SSI.
Call 1-800-234-9473 - Head Start and Early Head Start
U.S. Department of Health and Human Services. Free preschool, child care and family support for young children from birth to age 5 in families with low income, run by local programs.
Call 1-866-763-6481 - IRS Free File
Internal Revenue Service. File your federal tax return online for free with tax software offered through the IRS, if your income is under the year's limit.
- VITA and TCE free tax help
Internal Revenue Service. IRS-certified volunteers prepare and file your taxes for free, in person, for people with low or moderate income, older adults and people with disabilities.
Call 1-800-906-9887 - Earned Income Tax Credit (EITC)
Internal Revenue Service. A federal tax credit for people who work and earn low to moderate income. It can mean a bigger refund, even if you owe no tax.
Call 1-800-829-1040 - Housing Choice Vouchers (Section 8)
U.S. Department of Housing and Urban Development. Help paying rent in a home you choose, for families with very low income, older adults and people with disabilities. Local housing authorities run it, and many have waiting lists.
- Replace a Social Security card
Social Security Administration. Get a free replacement Social Security card if yours was lost, stolen or damaged. Many people can ask online.
Call 1-800-772-1213 - FEMA disaster assistance
Federal Emergency Management Agency. Help with a place to stay, repairs and other needs after a disaster the President has declared in your area.
Call 1-800-621-3362
Checked on October 9, 2026
Talk to a person
- 211 Virginia
Free help finding food, housing, bills and more near you.
Call 211 - 988 Suicide and Crisis Lifeline
Call or text 988 if you are in crisis or worried about someone. Any time.
Call 988Text 988